Introduction
These terms and conditions control your use of this website; by using this website, you accept these terms and conditions in full. If you disagree with these terms and conditions or any part of these terms and conditions, you must not use this website.
This website uses cookies. By using this website and agreeing to these terms and conditions, you consent to our Motorcycle Protection Bar’s ‘s use of cookies in accordance with the terms of Motorcycle Protection Bar’s [privacy policy.]
Any information provided by you on this website will be kept private. Motorcycle Protection Bar’s will keep records of all personal information collected and the specific purpose for which it was collected. By providing your information on this website you agree that Motorcycle Protection Bars may send you information regarding specials, news and updates on new products.
License to use website
Motorcycle Protection Bars own the intellectual property rights in the website and material on the website.
Breaches of these terms and conditions
Without prejudice to Motorcycle Protection Bar’s other rights under these terms and conditions, if you breach these terms and conditions in any way, Motorcycle Protection Bars may take such action as Motorcycle Protection Bars deems appropriate to deal with the breach, including suspending your access to the website, prohibiting you from accessing the website, blocking computers using your IP address from accessing the website, contacting your internet service provider to request that they block your access to the website and/or bringing court proceedings against you.
Variation
Motorcycle Protection Bars may revise these terms and conditions from time-to-time. Revised terms and conditions will apply to the use of this website from the date of the publication of the revised terms and conditions on this website. Please check this page regularly to ensure you are familiar with the current version.
Entire agreement
These terms and conditions constitute the entire agreement between you and Motorcycle Protection Bars in relation to your use of this website, and replace all previous agreements in respect of your use of this website.
Terms & conditions of Sale:
Written under South African laws. (4/6/2018)
Currency
The currency we trade in is ZAR (South African Rand). Wire transfers must be done in ZAR. We bill the shipping costs to you as indicated per your quote. Quotes are valid for 15 days after which you have to request a new quote.
Payment
Payments by EFT, Bank wire, cash, and direct deposit are accepted.
As conditions of this sale, you agree to pay shipment costs as quoted, and if applicable, all “shipping penalties for incorrect or incomplete addresses entered”. If shipping penalties are charged, complete documentation will be provided upon request. Please be sure to supply a complete and correct delivery address, including unit number and telephone number.
Shipment
South Africa and neighboring countries
Motorcycle Protection Bars ships through our trusted and tested Courier Services only. A confirmation email will be sent to you once the parcel is collected by our couriers. If for some reason you insist on using your own courier or local post office system, we take no responsibility for wrong quotes, lost and delayed or damaged goods. It is your responsibility alone to trace, track, find, recover, collect and replace such a parcel.
Delivery / Shipment (International)
Time of delivery is calculated by manufacturing cycle and stock on hand. If the item you require is not in stock, we will notify you and keep you informed regarding the turn around time for delivery. Shipment might be postponed due to back orders, or manufacturing processes, but we will notify you in advance. Our offices will E-mail you with the way bill / tracking number on the date the flight was booked. It is important that you familiarize yourself with customs and taxes in your country before ordering. You can do a pre clearance of the parcel as soon as you receive the way bill that has entered into the system. International orders are normally Airport to Airport, but can be sent by direct delivery (prices may differ depending on which method you prefer)
Orders may take up to 24hours to be processed, excluding weekends and South African Public holidays. For time sensitive deliveries it is recommended that you contact us via telephone or E-mail and stay in touch with us. Facebook messages are not considered as orders or quotes, but should be put in the system by sending an E-mail to deon@rumbux.com or by completing the contact form on our website www.rumbux.com
Insurance:
Insurance can be provided by the client’s request, but will cost extra.
Rumbux Motorcycle Protection Bars Limited Warranty
We, Rumbux Motorcycle Protection Bars South Africa, warrant our own product to be free from defects in materials and workmanship for one year from the date of purchase. Motorcycle Protection Bars will at its sole option, replace or repair any components which fail in normal use. Such repair or replacements will be made at no charge to the customer for Labour or parts required.
Our warranty covers the following:
- We cover any defect in materials under normal use of the product.
- We cover any faults in workmanship under normal use of this product.
Our warranty does not cover any of the following:
- Accidents
- Failure due to abuse.
- Misuse
- Extend to items subjected to unauthorized repairs or alterations.
- Normal wear and tear.
- Do not tie the bike to the protection bars during transport. Motorcycle Protection Bars will not cover such damages.
Rumbux Motorcycle Protection Bars will not take responsibility for any injuries obtained by you or any damages to your assets.
Other products such as soft luggage, will be guaranteed as per by the brand (All Terrain Gear / Adventure Luggage) itself and not Motorcycle Protection Bars . Claims on all soft luggage can be done trough Motorcycle Protection Bars.
Claim procedure:
In the case of a warrantee enquiry, please send us an email with the following included:
- Name
- Surname
- Photo’s of problem areas.
- The original Rumbux invoice as proof of date of purchase.
- Short description of the problem at hand.
We will then reply with a claim form to be completed and submitted. After the form is send back and your claim is approved it can be processed.
If you (the customer) send back the product for replacement the product needs to be packaged properly to avoid damage during shipment.
Attention:
- Leaning angle can be reduced by using this product.
- After an accident with the Motorcycle Protection Bars, inspect the bars for any damage (cracks in the bars) as well as any loose bolts and nuts (or during regular services). Any damaged parts should be replaced.
- Our goal is to provide as much as possible protection for your motorcycle in an accident but Motorcycle Protection Bars can’t guarantee full protection in all situations.
Damaged merchandise
Motorcycle Protection Bars will under no circumstance, other than as required under the South African consumer protection law, be liable for any loss or damage, including that caused by reliance on information obtained through our website. The responsibility to evaluate the accuracy and completeness of any content provided by Motorcycle Protection Bars remains the users.
Refund
You have 7 days from delivery to start the refund procedure Motorcycle Protection Bars must be informed immediately of the reason why you require a refund. Once the bars were fitted, it will not be refundable. Returned products must be in new, unused condition, and include the original tags, bolts & nuts and proper wrapping. Once your return is received, inspected and authorized, your refund will be processed and a credit will be applied to you. It may take between 5-10 business days to process such a refund.
The full responsibility for all shipping and wrapping costs, associated with sending your order back to Rumbux Motorcycle Protection Bars South Africa, remains with the customer.
Exchange
Should you wish to exchange a product which was received, you have 7 days to inform our offices to start the process. All fees on the new product and the shipping, remains the responsibility of the client.
Order cancellation or changes before delivery
If you have a change of mind, about an order, you should immediately contact the offices of Motorcycle Protection Bars concerning the manufacturing process, if the order can be cancelled. Once the process reaches a certain point, it cannot be cancelled or modified, especially if the order is a once off color, design or ordered out of the current running production lines. In cases where orders are cancelled after payment a 10% admin fee will be charged.
Re sellers
Motorcycle Protection Bars has Resellers all over the world, and cannot take responsibility for delays in orders, wrong quotes, late shipments, or damage on any of our products ordered through them. Kindly contact and notify Rumbux Motorcycle Protection Bars South Africa per E-mail or telephone if you experience any discomfort during your process of purchases. We will attempt to keep you in contact with the correct person to assist in your request. It will also be appreciated if we are notified in cases of outrageous pricing and delayed service delivery from any of our authorized Re sellers.
Rumbux Motorcycle Protection Bars ship all over the world, and it is your own responsibility to familiarize yourself with all needed information, regarding pricing, and delivery schedules for both the Re Sellers and Rumbux Motorcycle Protection Bars South Africa.
Contact details
Tel: +27 83 654 2171
E-mail: deon@rumbux.com
Rumbux Motorcycle Protection Bars reserves the right to make changes to these terms and conditions of sale as needed from time to time.